: Consider using Service Tool V5000, V5104, or V5200 if you cannot find V5103. Many newer versions work backward with older printers.
While still holding Stop/Reset, press and . The green LED light will turn on.
MG2120, MG2220, MG2570s, MG3120, MG3520, MG5520, MG5650, MG5750 Canon Pixma IP Series: iP2770, iP2870, iP7270, iP4970 Canon Pixma MP Series: MP230, MP250, MP280, MP495, MP287 Canon Pixma MX Series: MX397, MX477, MX537, MX922 Important Safety Warning Before Downloading
Avoid files that ask you to complete surveys or install browser extensions.
If you encounter issues during the process, refer to these common error codes:
Resets the digital counter to zero, allowing the printer to resume operations.
Extract the downloaded V5103 ZIP file into a folder on your local drive.
The Canon Service Tool will detect your printer over a standard USB connection while the printer is running normally. You must manually boot your hardware into Service Mode first. How to Enter Service Mode
: This indicates that the V5103 version does not support your exact printer model. You may need to look for a newer version, such as V5302 or V5610.
V5103 is specific to certain Canon Pixma models, primarily those using the PG-245/CL-246 or PG-260/CL-261 ink cartridges (e.g., MG2520, MG3020, MG3620, TS3120, TS3320, etc.). It is not a universal tool for all Canon printers.
Because Canon does not officially distribute this software to consumers, many online download links contain malware, adware, or trojans. Follow these precautions:
: Allows technicians to read, save, and clear the printer’s non-volatile memory.
Let’s be clear: Using the Canon Service Tool V5103 . It is intended only for authorized service personnel. Canon considers resetting the counter without replacing the waste ink pad as improper use.
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