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is its ability to store item information, including name, price, tare, and label format. 3.1 Creating a New PLU
Re-level the scale, remove debris under the platter, and ensure no objects are touching the sides.
Place the required calibration weight (e.g., 10kg or 30kg) on the tray. Confirm the weight to complete the process. 6. Troubleshooting Common Issues Potential Cause No power/loose cable Check power connection and switch. Labels not printing Empty roll / Sensor error Replace roll, check paper feed. Incorrect weight Scale unlevelled/needs calibration Level the scale; recalibrate. Blurred Print Dirty Print Head Clean thermal head with alcohol. PLU not found Incorrect Number/Unsaved Reprogram PLU. digi sm500 scale user manual
Ensure the platter is completely empty and press the key to capture the zero point.
Wait for the stable indicator icon to light up on the screen. Press the key to issue the itemized thermal label. Pre-Pack Packaging (Using Tare) Place the empty container or tray onto the scale platter. Press the [TARE] key to clear its weight from the display. is its ability to store item information, including
The format breakdown typically follows: .
). Ensure nothing is resting on the platter during this phase. 3. Loading Label Roll Media Confirm the weight to complete the process
The (including MK4, P, B, H, and BS models) is a robust, versatile PC-based weighing and labeling system widely used in retail, supermarkets, and industrial environments. Known for its high precision, fast label printing, and extensive programming capabilities, the SM-500 is a cornerstone of inventory management.
Slide the new label roll onto the spindle, ensuring the labels feed from the bottom facing upward.
The tare function allows you to exclude the weight of a container or packaging, measuring only the net weight of the product inside: