Genetec | Config Tool Default Password
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If you are using a Genetec hardware appliance, the default credentials may differ: Synergis Appliance : The default username and password are admin and softwire . Streamvault Appliance Go to product viewer dialog for this item. : : Username Admin , Password admin . Operator User : Username Operator , Password operator . Server Admin : Password genetecfactory . Security and Management Tips
To ensure the secure use of the Genetec Config Tool, follow these best practices: genetec config tool default password
This is the standard behavior as documented in official Genetec guides. For example, the official "Security Center Administrator Guide" states that if you have just installed Security Center, you should "log on with the default administrative user with a blank password". This default login is used during the "First run configuration wizard," which appears to help you set up your system.
This is separate from the Config Tool password and is set during the initial installation via the Security Center InstallShield Password Reset: If you lose the Server Admin password, you can reset it by manually editing the GenetecServer.gconfig file located in I can provide specific step-by-step instructions or SQL
Consult the official product documentation and release notes for your exact Genetec version and appliance model for precise procedures and supported features. For vendor-specific camera defaults, consult the camera manufacturer manual.
Look for the or Reset Admin Password option. : : Username Admin , Password admin
Username: admin | Password: softwire .