Ncsw10301 Unable To Download The Image From Cisco.com Invalid Metadata Trans-id =link= Review

: Misconfigured proxies or expired certificate chains in the Cisco DNA Center Trustpool can prevent successful API calls to api.cisco.com . Recommended Workarounds

, as expired certificates can sometimes block metadata verification. Cisco Community CLI commands

When vManage attempts to download a new Viptela or IOS-XE SD-WAN image from Cisco’s cloud, a mismatch in the image manifest’s transaction ID can halt the process.

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cat /var/log/intersight/firmware_download.log | grep "trans-id"

Ensure that the management interface can reach the following endpoints without SSL inspection (which breaks signatures):

: Your entitlement to download a specific software image is managed through Cisco Smart Licensing. If your device's license is out of compliance, the download will be blocked. user wants a long article about the error

This problem generally stems from synchronized API failures, certificate issues, or documented firmware bugs:

Clear the local metadata cache and re-fetch the image list from Cisco.com.

From the Catalyst Center UI, navigate to . Select Import Image and opt for Via Source URL . search results show some relevant links

If the automated SWIM process continues to fail, use these manual steps to bypass the API error:

Before a transaction ID can be securely exchanged, the on-premise appliance must validate the identity of the cloud endpoint. If the local is empty or contains expired root certificates, the TLS handshake cannot establish a proper chain of trust. This secure communication failure stops the system from parsing metadata correctly. 3. Field Notice 74033 Outages