Note: These devices often have a "Manager" fingerprint or ID card that must be scanned before you can even enter a username/password. If you have lost the manager credentials, you may need to contact the hardware vendor for a factory reset procedure.
In the world of IT support, there is a recurring "interesting story" (or rather, a common headache) involving this specific software's login. Many users find themselves locked out simply because the system is case-sensitive.
This software is primarily used for scheduling and calendar management within an organization. Its configuration is tied to Microsoft SQL Server, and it doesn't have a traditional "default login" for end-users.
: admin or the email address used during registration. ontime software default username and password
Provided in your welcome/activation email from OnTime 360, or left blank for local sandbox databases.
Locate the ontime.properties or config.xml file (usually found in the installation root or data folder).
Transition away from local OnTime accounts. Integrate the software with Microsoft Active Directory (AD), Azure AD, or HCL Domino Directory to enforce corporate single sign-on (SSO) and password policies. Note: These devices often have a "Manager" fingerprint
Older versions of Axosoft OnTime installed on local IIS servers typically prompt the administrator to create the master account during the initial database setup database creation script. If you are inheriting a legacy system and cannot log in, check the following: Try the username admin with a blank password field. Try the username Administrator with the password password . 2. OnTime Group Calendar (IntraVision)
Generated by your Active Directory (AD) administrator during setup. 3. OnTime Dispatch and Scheduling Software
: Ensure the administration dashboards of your self-hosted tools are behind a corporate VPN or restricted via IP whitelisting in IIS/Apache. Many users find themselves locked out simply because
If accessing the OnTime backend servlet config file directly, it defaults to the Domino server's administrative credentials. Microsoft Exchange / SQL Backend
Axosoft OnTime (now often referred to simply as Axosoft) utilizes a centralized database—typically Microsoft SQL Server—to manage user accounts and system configurations. Database Connection Defaults
: Alter the default admin account password during the very first configuration wizard.
This guide outlines the known default usernames and passwords for OnTime software variants, provides steps for securing your installation, and explains how to recover lost administrative access. Default Credentials by OnTime Software Variant 1. Axosoft OnTime (Project Management & Bug Tracking)