On the login screen, locate and click the "Forgot your password?" link.
: Too many failed login attempts trigger an automatic security lockout.
If you find yourself locked out today, start with the (Method 1). If email delivery is the problem, try the email troubleshooting procedure (Method 4). Only when these methods fail should you consider database recovery (Method 5), understanding that this will revert your SEPM configuration to the state of your last backup. symantec endpoint protection manager reset admin password
If you run into issues with database permissions or customized installations during this process, check the Broadcom Enterprise Technical Support portal for version-specific database schemas and troubleshooting logs.
SEPM database backup files include encryption passwords, keystore files, domain IDs, certificate files, license files, and port numbers. On the login screen, locate and click the
A command prompt window will briefly appear, confirming that the password has been reset to admin .
If you cannot access the server directly but have configured an email server (SMTP) within SEPM, you can request a temporary password. Open the SEPM Login console. Step 2: Click the Forgot your password? link. If email delivery is the problem, try the
If you need to reset the Symantec Endpoint Protection Manager (SEPM)
Restart services following the same sequence as Method 2, Step 3.
Open services.msc and verify that the Symantec Endpoint Protection Manager and Symantec Endpoint Protection Embedded Database services are running.